To understand how we communicate across poorly-connected collaborations we need to understand how we tend to self-organise into like-minded groups. These tend to be echo-chambers that reinforce our own viewpoints and exclude any that mind challenge them.
Simulating groups of humans is unlikely to be realistic enough to predict behaviours, but simulations of models can help to understand what the characteristics of social bubbles are, and how they might be mitigated against.
Our earliest finding was that – contrary to some expectations – more communication can be worse than less. When we communicate we absorb the attention of both speaker and listener, and this can distract subjects from working, as well as from communicating more relevant information. Instead we should direct efforts to communication channels that connect relevant people, and means that reduce distraction.
Ask us about Trojan Mice and Border Spanners.